Warranty Policy

Global Limited Warranty

The limited warranties in the global limited warranty are exclusive and in lieu of all other warranties express or implied or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This warranty gives the owner specific legal rights, which may vary from jurisdiction to jurisdiction.

In no event shall Ocean Signal Ltd. or its affiliates be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse, inability to use, improper reliance on, or from any defects in the product. Some jurisdictions do not allow the exclusion on incidental or consequential damages, so the above limitation may not apply to you.

The Global Limited Warranty does not affect a customer’s rights against a retailer arising from a sales/purchase contract.

Product repaired or replaced under warranty will be warranted only for the remaining balance of the applicable original warranty period.

Subject to the terms, conditions, limitations and exclusions in the Global Limited Warranty, all Ocean Signal Products are warranted to be free from defects in material or workmanship for a period of two (2) years from the date the Product was purchased by the Original Customer (the “Standard Limited Warranty Period”). During this period and for the Original Customer only, Ocean Signal will, at its sole discretion, repair or replace any components that fail in normal use, which, in the absence of any applicable law to the contrary, shall be the customer’s sole and exclusive remedy for any breach of warranty.

If the Standard Limited Warranty applies to you, Ocean Signal will not charge you for parts or labour for warranty repairs or replacements. However, the cost of transporting your warranted Product to Ocean Signal for repair or replacement is your responsibility and is not covered by Ocean Signal.

Extended Limited Warranty

Subject to the terms, conditions, limitations and exclusions in the Global Limited Warranty, and excluding Warranty Replacement Product and Products used for regular commercial, military, law enforcement or related purposes, all new Products registered with Ocean Signal within ninety (90) days from the date the product was first purchased by the Original Customer are warranted to be free from defects in material or workmanship for a period of years (the “Extended Limited Warranty Period”) as defined below:

rescueME Products (PLB1, PLB3, MOB1, EDF and EPIRB1)  – Extended Warranty Period 5 Years
SafeSea Products (EPIRB1 Pro*, V100, S100 and M100)  – No Extended Warranty Available
Professional Products: (M100 and E101V)  – No Extended Warranty Available
AIS Products: (ATB1 and ATA100)  – Extended Warranty Period 3 Years

During this period and for the Original Customer, Ocean Signal will, at its sole option, repair or replace any product components that fail in normal use, which, in the absence of any applicable law to the contrary, shall be the customer’s sole and exclusive remedy for any breach of warranty.

Upon successful registration of the Product, the Extended Limited Warranty replaces Standard Limited Warranty.

Apply for extended warranty here: www.oceansignal.com/warranty

If the Extended Limited Warranty applies to you, Ocean Signal will not charge you for parts or labour for warranty repairs or replacements. However, the cost of transporting your warranted Product to Ocean Signal for repair or replacement is your responsibility and is not covered by Ocean Signal.

  • For EPIRB1 Pro purchased prior to July 2021 and supplied in a colour printed package the standard warranty available is 5 years